DISTRIBUTION PARTNERSHIPS

Interested in representing KIWABI in your market?

We partner with a select group of distributors across Europe, Australia, and South America who share our commitment to long-term scalp and hair health.

KIWABI is a Japanese, scalp-first haircare brand rooted in the belief that lasting beauty begins at the foundation. Our formulations combine botanical integrity with advanced Japanese research to support stronger, healthier hair over time.

We work closely with our partners to ensure consistency across product, education, and brand expression — from Japan to each local market.

If you are aligned with this approach, we would be glad to connect.

OUR APPROACH

We do not follow trends.

We refine.

Each KIWABI formula is developed with intention — grounded in nature, supported by science, and held to precise internal standards.

Our products are designed to perform quietly but consistently, improving the condition of the scalp and hair with continued use.

This is the standard we expect from ourselves, and from those who represent us.

GLOBAL AVAILABILITY

All products are shipped directly from Japan.

We ensure:

• Authentic, Japan-produced formulations
• Consistent product quality across markets
• Reliable international fulfillment

DISTRIBUTOR TERMS

1. Wholesale Pricing

Wholesale pricing is managed independently from retail channels. Promotional activity on our website or other platforms does not apply to wholesale pricing.

2. Payment

Payment is accepted via PayPal or bank transfer.

3. Shipping

We ship internationally to over 160 countries. Shipping costs vary depending on destination and order volume.

4. Fulfillment Timeline

Orders are dispatched within 2 business days from our Japanese warehouse. Delivery typically takes 3–14 days, depending on destination.

5. Claims and Damages

Any issues with damaged or incorrect items must be reported within 7 days of receipt. Verified cases will be resolved with replacement or refund.

6. Returns

We do not accept returns or exchanges once products have been delivered, except in cases of verified damage or error.

7. Pre-orders

Pre-orders are accepted only in select cases and require a 50% deposit. Deposits are non-refundable once confirmed.

8. Force Majeure

We are not responsible for delays or losses caused by events outside of our control, including natural disasters, public disruptions, or logistics interruptions. In such cases, shipments may be delayed accordingly.

9. Order Acceptance

We reserve the right to accept or decline any order at our discretion.

CONTACT

To explore distribution opportunities, please contact us at hello@kiwabi.com with your detailed information.