Is my payment data safe with you?

Yes. All payment transactions are securely processed using PCI-DSS compliant payment gateways to protect your personal and payment information.

What payment methods do you accept?

We accept major credit cards, debit cards, and PayPal. Available payment options may vary depending on your location.

How long does shipping take?

Domestic orders typically arrive within 5 business days, while international orders generally arrive within 7–14 business days.

How much does shipping cost?

Shipping charges are calculated at checkout based on your delivery address and selected shipping method.

Do you ship internationally?

Yes. Kiwabi ships to many countries worldwide. Shipping availability depends on your location.

Do your products come with a warranty?

Products are covered against manufacturing defects. Please contact our customer support if you receive a defective item.

Can I return my order?

Returns are accepted only for defective or damaged products. Please contact our customer support team within the eligible return period.

Does Root Vanish Color Shampoo cover gray hair?

Root Vanish Color Shampoo gradually blends away gray hair with regular use while gently cleansing your hair, making it suitable for maintaining natural-looking color between salon visits.

How often should I use Root Vanish Color Shampoo?

For best results, use Root Vanish Color Shampoo regularly according to the product instructions. Consistent use helps maintain gray coverage and healthy-looking hair.

Is Root Vanish suitable for color-treated hair?

Yes. Root Vanish products are formulated to be gentle on color-treated hair while helping maintain vibrant-looking color.

Can men use Root Vanish products?

Yes. Root Vanish products are suitable for both men and women who want a convenient way to blend gray hair.

Will Root Vanish stain my hands or towels?

When used according to the instructions, temporary staining is minimal. Rinse thoroughly after application and use a dark-colored towel if desired.

Is Root Vanish free from ammonia?

Root Vanish is formulated as a gentle hair color solution without the harsh smell commonly associated with permanent ammonia-based hair dyes.

How often should I use Root Beauté Scalp Massage Shampoo?

You can use Root Beauté Scalp Massage Shampoo as part of your regular hair care routine to help keep your scalp clean, refreshed, and healthy.

Can Root Beauté help with dry or itchy scalp?

Root Beauté is formulated to gently cleanse and hydrate the scalp, helping improve overall scalp comfort while supporting healthy hair.

Is Root Beauté suitable for sensitive scalp?

Root Beauté is designed with gentle ingredients suitable for most scalp types. If you have known sensitivities, perform a patch test before use.

Can I use Root Beauté with other hair care products?

Yes. Root Beauté products can generally be incorporated into your existing hair care routine.

How long does it take to see results from the Hair Growth Essence?

Results vary depending on the individual and consistent use. Following the recommended routine provides the best opportunity to support healthier-looking hair.

Can I use the Hair Growth Essence on color-treated hair?

Yes. The Hair Growth Essence is suitable for use on color-treated hair and is designed to support scalp health without affecting hair color.

Can I use shampoo and conditioner every day?

Daily use depends on your hair type and needs. Many people can use a gentle shampoo and conditioner regularly, while others may prefer washing less frequently.

How do I track my order?

Once your order has shipped, you'll receive a confirmation email with tracking information so you can monitor your delivery.

How can I contact Kiwabi customer support?

You can contact our customer support team through the contact page on our website for assistance with orders, products, or returns.

color lookbook

Find Your Match

Light Brown

A light brown shade with a cooler tone that tones down brassiness with a radiant finish. If you have a dirty blonde to very light brown hair, use Root Vanish only as necessary to keep greys at bay. If you have a true or darker light brown hair, use everday or as recommended.

Light Brown

Shop the look

Save 15%

Natural Gray Coverage System

$163.00 USD $192.00 USD

Defy Gray Hair Serum Reverses and Prevents Gray Hair with Botanical Actives – Kiwabi

Defy Gray Hair Serum for Gray Hair Reversal

From $125.00 USD

Root Vanish Instant Gray Coverage Hair Treatment with 31 Plant Extracts – Kiwabi

Gray Hair Color Cream Treatment, Ammonia-Free

From $48.00 USD

3 colors available

Root Vanish Color Shampoo Gradually Darkens Gray Hair with Botanical Extracts – Kiwabi

Gray Coverage Color Shampoo Powered With Botanicals

From $48.00 USD

3 colors available

Precision Root Touch-Up Brush Covers Gray Roots Without Mess or Staining – Kiwabi

Gray Root Touch-Up Color Brush Gel

From $48.00 USD

3 colors available

Daily Protect Conditioner for Color-Treated Hair

From $48.00 USD

Save 15%

Scalp & Gray Maintenance Set

$149.00 USD $176.00 USD

Save 15%

Complete Scalp & Gray Care System

$241.00 USD $284.00 USD

Dark Brown

A classic warm brown with depth and dimension that covers greys while leaving a lustrous, natural finish. A good shade for those with medium brown to rich dark brown hair that verges on black but isn't quite so. The more often you apply or with more layers, the deeper the brown.

Dark Brown

Shop the look

Save 15%

Natural Gray Coverage System

$163.00 USD $192.00 USD

Defy Gray Hair Serum for Gray Hair Reversal

From $125.00 USD

Gray Hair Color Cream Treatment, Ammonia-Free

From $48.00 USD

3 colors available

Gray Coverage Color Shampoo Powered With Botanicals

From $48.00 USD

3 colors available

Gray Root Touch-Up Color Brush Gel

From $48.00 USD

3 colors available

Daily Protect Conditioner for Color-Treated Hair

From $48.00 USD

Save 15%

Scalp & Gray Maintenance Set

$149.00 USD $176.00 USD

Save 15%

Complete Scalp & Gray Care System

$241.00 USD $284.00 USD

Black

A soft, lustrous true black finish that blends flawlessly with black or very very dark brown hair. For a natural-looking but full coverage, use as indicated to make greys vanish from sight.